From Carolyn U., Beverlywood
Dear Sharona and Josh,
Thank you! Those two little words seem so inadequate in comparison to what you and your team did for my family and me. Sharona Alperin & Associates are an exceptional and amazingly professional group of real estate agents. You not only held my hand through selling my family home, but you also found our family a perfect new home. Our new home was within our budget and needs in a safe, stellar neighborhood in the Beverlywood area. This was my first home purchase, and you all explained every step of the process clearly and patiently. You were patient about my wanting to keep it a pocket listing and correctly urged me to put it up for sale. Even though I work full-time and travel, you and your team were able to stay on top of the process from preparing to show the house, and then following up on every detail-without inconveniencing me at all.
You both were gracious, caring and honest from the start. I had a very bad experience with the first real estate agent and I was afraid to start again. Both of you took the time to assure me, hold my hand and really listen. You made me feel like I was your only client. This of course was not the case, as you have several clients you are working with all the time.
Your team did an incredible job staging my home for show. Randy and Ivan were amazing in their attention to detail and their support. The first showing you handled everything and took charge of cleaning up afterwards. You both personally handled every call and concern. Once we had a buyer, you and your team took charge of scheduling and making sure my family was not inconvenience.
From the signing of the escrow papers, the back in forth on repairs, to the arrangement of the closing; there was not one step your team was behind on. I felt that I had a supportive circle of friends shepherding me through a difficult and emotional time.
Once the house was sold, you and your team wasted no time in finding me a new home. I could hear in every walk-through –you or someone on the team constantly referring back to my children and their likes/dislikes. How many busy real estate agents take the time to understand the family? Our happiness, and not a quick sale, was your goal. Additionally, you presented each home with all its positives, negatives and potential for resale. Both of you patiently listened to all my concerns, irrational fears and quirks about the homes.
When we did close on a home, you both were patient and tactful in the negotiations, and acted very professionally as my agent with a terrible agent representing the seller. Against a very bad agent, you never lost sight of my wishes or needs. I have told everyone how amazing you all are and how anyone looking to sell or buy a home should use you all. I know that the next time I need to purchase a home, I will use your team –nothing can compare to the honesty, integrity, support and effectiveness of your real estate agency.
Carolyn U., Beverlywood